On this page you will find the general terms and conditions of Scandiaplants.com, as made available by Scandiaplants. In these general terms and conditions we indicate under which reservation we offer the information on our website to you. We are engaged in the supply of plants to consumers.  

We therefore wish that we can offer our customers maximum satisfaction. We treat our customer as king. It's important to fix any issues, rather than hiding directly behind terms and conditions.   

If applicable:  

1.1 Scandiaplants strives for a website that is as current as possible, we do our utmost for this.   

1.2 We use these terms and conditions to support any agreement. Any exceptions will always be made in writing, while the other conditions will continue to apply.  

1.3 Do you, as a customer, want to use our terms and conditions? As a customer you are free of obligation.  

Prices:  

2.1 For the prices on our website, we strive for the most accurate possible representation of reality and the intended prices.   

2.2 All prices are stated in SEK and include VAT.  

2.3 Delivery costs are included in the price.  

2.4 As a customer, you must pay the price that we, Scandiaplants, have confirmed. Errors are corrected. 

Delivery and delivery time:  

3.1 We do our utmost to deliver the order as soon as possible. Delivery time is usually within 5 working days. While we will do our best to deliver your order as soon as possible, this is only a guideline and no rights can be derived from it.   

3.2 When there is a force majeure situation, for example not being able to deliver due to severe weather, it is important that the order is still delivered within 30 days. If this is not the case, Scandiaplants Not is obliged to fulfill its obligations or the obligation is interrupted for the period of force majeure. 

3.3 Force majeure means all circumstances beyond our control. These include: extreme weather conditions, strikes, fires, bankruptcies, power outages, theft, etc.  

3.3 If an ordered product is temporarily out of stock, you as a customer will be notified when the product is back in stock. Delays will be notified by email. 

Payment:    

4.1 Payment by invoice, Klarna, card payment or directly to the driver (amount below SEK 20,000)  

4.2 The buyer must pay the full amount within the agreed payment term to avoid additional costs.  

4.3 The agreement between the buyer and Scandiaplants is only concluded when the buyer has paid the full amount to Scandiaplants.  

4.4 If the buyer does not fulfill his payment obligation, we as a website / company do not agree with the delivery.  

Complaints  

5.1 It is possible that complaints arise, we want to deal with this as neatly as possible.   

We, Scandiaplants, only supply plants in pots or with root ball. 

5.2 We guarantee that the delivered plants meet the usual requirements and standards that apply and are free from any defects.  

5.3 Images and videos on our website are intended as a guideline, no rights can be derived from them.  

5.4 When the plants arrive at their destination, you as a customer are responsible for the continuation of the plant. 

Right of withdrawal  

6.1 As a consumer you have a right of withdrawal on purchased goods for 14 days after receipt. When Scandiaplants sells plants or hedges, these goods are subject to the right of withdrawal.  

* this has a reference to a product that can spoil quickly or become too old  

* this has a reference to a product that by its nature is such that after delivery it is mixed with another product in such a way that the products cannot be separated from each other be separated.   

This means that you cannot regret purchasing your hedge plants. Should it nevertheless go wrong with the delivery of an item, you have the right to file a complaint about the item. If you are not satisfied with an article delivered by Scandiaplants, please contact us.  

Intellectual property rights  

7.1 The Customer is aware of all intellectual property rights to information, communication or other expressions with regard to the products and / or the website of Scandiaplants, its suppliers or other creditors.  

Contact:  

If there are further questions or uncertainties, please feel free to contact us.  

Information:  

Scandiaplants 

Zuiderhoofd 19  

8321 LA Urk. The Netherlands  

Chamber of Commerce no .: 63810883